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1. What does this Boil Order mean?
2. Why did the Boil Order happen?
3. How long will the boil order be in effect?
4. How will I know when the boil order is lifted?

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1. Do I need a building permit?
2. How do I apply for a building permit?
3. What do I do if I started work without a permit?
4. How long is my permit good?
5. Can I extend my permit?
6. If I failed an inspection, do I owe a fee?

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1. Do I have to purchase an animal tag?
2. Where can I register to vote?
3. Do I need a burglar alarm permit?
4. Do I need to have a permit for a garage sale?
5. Do I need to register my home business?

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1. How do I start and/or stop my utility (electric, water and sewer) service?
2. How do I pay for my utility bill?
3. I received a "Past Due Notification Letter," can I make payment arrangements?
4. My utility service has been disconnected, what should I do?
5. What if I dispute a charge on my City utility bill?

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1. Who are the victims of identity theft?
2. How does identity theft occur?
3. What do you do if you are a victim of identity theft?

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1. What is the Emergency Alert Program?
2. When will it be used?
3. Will I still get emergency notifications if I don't sign up?
4. What if my phone number or email address changes?
5. Will my contact information be shared with others?

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1. What do I do if my water pressure is low?
2. What do I do if my water is discolored or has an odor?
3. At what point is a water leak the City of Crest Hill's responsibility?