My utility service has been disconnected, what should I do?

The utility service can be reconnected if your utility account balance has been paid in full (including penalties and reconnection fees) with cash, money order or credit card. Checks will NOT be accepted. Payments can be made in person at the Water Utility Office,1610 Plainfield Road. Please contact The Water Utility Department with any additional questions at 815-741-5104.

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1. How do I start and/or stop my utility (electric, water and sewer) service?
2. How do I pay for my utility bill?
3. My utility service has been disconnected, what should I do?
4. What if I dispute a charge on my City utility bill?